Shipping, Returns & Terms of Sale

Last updated: November 2026

These terms apply to purchases of the Sunset Journal from The Celtic Creatives, an independent creative business based in Ireland.

By placing an order, you agree to the following terms, which do not affect your statutory consumer rights.

1. Returns and Refunds

We hope you love your Sunset Journal. However, if you change your mind, you have the right to cancel your purchase within 14 days of receiving your order, in accordance with applicable Irish and EU consumer protection law.

To arrange a return, please contact us at support@celticembodiment.com within 14 days of receiving your journal.

Once you’ve notified us that you’d like to cancel your purchase, you have a further 14 days to return the journal.

Please return your journal in its original condition, where possible. You’re welcome to examine it as you would in a shop, but you may be responsible for any reduction in value caused by handling beyond what is necessary to inspect it.

Return postage costs are your responsibility for change-of-mind returns. If your journal is faulty, damaged or incorrectly supplied, we’ll cover reasonable return postage costs where applicable.

We’ll issue your refund to your original payment method within 14 days of receiving your cancellation request. We may withhold the refund until we've received the returned journal or you've provided evidence of having sent it back, whichever comes first.

For eligible cancellations, refunds will include the original standard delivery charge, but not any additional amount paid for an upgraded delivery service.

Your statutory consumer rights remain unaffected.

2. Damaged, Faulty or Lost Journals

We take great care in preparing each Sunset Journal for dispatch.

If your journal arrives damaged, faulty or incorrect, please contact us at support@celticembodiment.com as soon as possible.

Where possible, please include photographs of the journal and its packaging so we can resolve the issue quickly.

We’ll arrange an appropriate remedy, including a replacement or refund where required under applicable consumer law.

If your journal hasn’t arrived within the estimated delivery timeframe, please get in touch. We’ll investigate the delivery with An Post and work with you to resolve the issue.

Reporting an issue promptly helps us investigate it, but does not limit your statutory consumer rights.

3. Orders and Preorders

Orders are subject to availability and acceptance.

If the Sunset Journal is available for preorder, payment will be taken at the time of purchase. The estimated dispatch date will be clearly stated on the product page when you place your order.

Please note that preorder dispatch dates are estimates and may occasionally change due to circumstances beyond our control.

If a significant delay occurs, we’ll contact you by email with an updated timeframe and your available options.

You may cancel your preorder for a full refund at any time before dispatch by contacting support@celticembodiment.com.

4. Stock Availability

The Sunset Journal is produced in limited print runs, so availability may be restricted.

If we’re unable to fulfil your order due to stock limitations, we’ll contact you and issue a full refund for any journals we cannot supply.

5. Postage and Delivery

All journals are dispatched from Ireland using An Post, Ireland’s national postal service.

Shipping costs are calculated at checkout and vary depending on your destination, the shipping service selected and the number of journals ordered.

Standard and tracked shipping options are available for selected destinations. Some international destinations, including the United States, may offer tracked shipping only.

You’ll receive an email notification as soon as your journal has been posted.

Estimated delivery times after dispatch:

  • Ireland: Within approximately 3 working days.

  • International: Approximately 3–15 working days, depending on your destination.

These are estimated delivery times rather than guaranteed arrival dates. Delivery may take longer during busy postal periods or because of customs processing, particularly for destinations outside the European Union.

For destinations outside the EU, customs duties, import taxes, tariffs and other applicable import charges may be payable by the recipient. These charges are not included in the shipping price unless expressly stated otherwise.

Customs processing is outside our direct control, but this does not affect your statutory rights if your order is not delivered.

Order quantities

Orders are limited to a maximum of three journals per checkout.

Shipping charges are calculated automatically at checkout based on the number of journals ordered and your destination.

For orders of more than three journals, please contact us at support@celticembodiment.com to discuss shipping arrangements.

If your destination isn’t listed at checkout, please get in touch and we'll do our best to arrange delivery.

6. Prices and Payment

All product prices are displayed in euros (€).

Shipping costs and any applicable taxes collected at checkout will be shown before you complete your purchase.

Payments are processed securely through Squarespace and its supported payment providers, including Stripe.

We do not directly store your full payment card details.

For more information about how your personal data is collected and processed, please refer to our Privacy Statement.

7. Governing Law and Consumer Rights

These terms are governed by the laws of Ireland.

Nothing in these terms limits or excludes any rights you may have under applicable consumer protection legislation, including mandatory consumer rights in your country of residence.

Any disputes will be handled in accordance with applicable laws and jurisdictional rules.

8. Contact

If you have any questions about your order, delivery, returns or these terms, please don’t hesitate to get in touch.

The Celtic Creatives

Email: support@celticembodiment.com

We aim to respond to Sunset Journal enquiries within two working days.